Aurora Health and Rehabilitation
1200 McCutchen Rd, Rolla, MO 65401
Owned by: Vertical Health Services, LLC

Recently cited for Abuse by Medicare!
“…they have been stealing money from my loved one not helping her get better”
– Desiree Hawkins –

“We walked in to seeing my mom was left sliding half way off the bed. “
Barbara Bradley
“PLEASE DO NOT send your loved ones to this “health care” facility!!!”
Jonathan C.
“…They make the residents miserable. They dont bring water and ice around“
S.S.
About Aurora Health and Rehabilitation
Aurora Health & Rehabilitation wears its one-star disgrace like a warning label—condemned by every major review site, branded by Medicare, and ranked among the very worst facilities in the nation. Federal regulators have already imposed $84,000 in fines and uncovered 12 health-code violations, yet the suffering inside only deepens: call bells ring unanswered, medications vanish, and basic necessities—water, ice, even a compassionate glance—never arrive. Families return to rooms ransacked of valuables and hearts hollowed by grief, convinced Aurora’s neglect directly stole the lives of those they loved.
Now under active Medicare abuse investigation and besieged by multiple lawsuits, Aurora stands exposed as a place where dignity is disposable and profit eclipses every promise of care. Each ignored cry, each stolen keepsake, each parched throat is another indictment of a system that trades elder safety for revenue. If Aurora has harmed your family, raise your voice. Your testimony can shatter the silence, force accountability, and help end the nightmare still unfolding behind these doors.
Recent Health Inspection Violations
June 28, 2024: Dangerous Drugging of Defenseless Elderly at Nursing Home Owned by Vertical Health Services Without Medical Justification
The nursing home owned by Vertical Health Services is recklessly administering powerful, mind-altering psychotropic drugs to residents without a valid medical reason. This dangerous practice turns vulnerable elderly into zombies, stripping them of their personality and putting them at risk for devastating side effects.
June 28, 2024: Secretive and Deceptive Staffing Practices at Nursing Home Owned by Vertical Health Services Hide Dangerous Understaffing from Families
The nursing home owned by Vertical Health Services is deliberately concealing its dangerously low staffing levels from residents and their families by failing to post required information. This shameful lack of transparency hides the truth that there aren’t enough caregivers to keep residents safe, clean, or even alive in an emergency.
June 28, 2024: Agonizing Infections and Neglect: Catheter Mismanagement at Nursing Home Owned by Vertical Health Services Puts Residents in Peril
The nursing home owned by Vertical Health Services displays a shocking disregard for basic medical procedures by failing to properly manage urinary catheters, leading to a high risk of painful and life-threatening infections. Staff couldn’t even be bothered to document why a resident had a catheter, showing a terrifying level of incompetence and neglect.
June 28, 2024: Chemical Roulette in Dining Rooms at Nursing Home Owned by Vertical Health Services Threatens Resident Lives
In a shocking display of incompetence, the nursing home owned by Vertical Health Services left dangerous, toxic cleaning chemicals sitting on dining room tables while helpless, and in some cases confused, residents were eating their meals. This reckless endangerment created a constant threat of accidental poisoning and shows a complete disregard for the safety of the elderly.
June 27, 2024: Filthy and Forgotten: Residents at Nursing home owned by Vertical Health Services Denied Basic Hygiene and Forced to Live in Squalor
The nursing home owned by Vertical Health Services allows its most vulnerable residents to languish in filth, with greasy hair and a sickening body odor, because staff can’t be bothered to provide them with a simple shower. Residents reported not being bathed for several weeks, leaving them to feel disgusting, unclean, and utterly abandoned.
June 26, 2024: Heartbreaking Neglect: Elderly Left Filthy and Unbathed for Weeks at Nursing Home Owned by Vertical Health Services
The nursing home owned by Vertical Health Services subjects its residents to the ultimate indignity, leaving them to languish in their own filth for weeks without a shower. Residents are forced to endure strong body odor and greasy, matted hair, feeling disgusting and forgotten by the very people paid to care for them.
June 25, 2024: Lethal Kitchen Negligence at Nursing Home Owned by Vertical Health Services Creates Germ Factory for Elderly
The nursing home owned by Vertical Health Services is risking a massive outbreak of foodborne illness by operating a dishwasher that doesn’t get hot enough to kill deadly bacteria. This gross incompetence means every plate, cup, and utensil could be contaminated, turning every meal into a game of Russian roulette for vulnerable residents.
June 25, 2024: Toxic Chemicals and Unsecured Drugs Create a Death Trap for Residents at Nursing Home Owned by Vertical Health Services
The nursing home owned by Vertical Health Services has turned its dining room into a hazardous waste dump, leaving toxic sanitizing chemicals on tables during meals where confused residents could easily ingest them. On top of that, they allow residents to keep medication unsecured at their bedside, creating a constant risk of accidental overdose or other residents taking the wrong pills.
June 25, 2024: Shameless Violation of Privacy at Nursing Home Owned by Vertical Health Services Leaves Residents Exposed and Humiliated
The nursing home owned by Vertical Health Services has zero respect for its residents’ privacy, plastering their personal medical information in public hallways for all to see. This callous disregard for confidentiality strips the elderly of their dignity, turning their private health struggles into public spectacles.
June 7, 2024: Medical Orders Ignored, Lives Endangered: Gross Incompetence at Nursing Home Owned by Vertical Health Services
The nursing home owned by Vertical Health Services operates with a terrifying level of incompetence, where doctors’ orders are routinely ignored by staff. This includes failing to monitor residents for brain injuries after falls and neglecting to perform essential wound care, putting lives in immediate jeopardy through sheer negligence.
May 21, 2024: Traumatic Brain Injuries Ignored as Nursing Home Owned by Vertical Health Services Fails to Monitor Fallen Residents
The nursing home owned by Vertical Health Services has a horrifying pattern of ignoring residents after they suffer falls, failing to perform the required neurological checks to screen for life-threatening brain injuries. This inexcusable neglect means a serious head trauma could go completely undetected, leading to permanent disability or even death.
October 17, 2024: Brazen Theft of Dangerous Narcotics by Staff at Nursing Home Owned by Vertical Health Services Leaves Elderly in Pain
A trusted nurse at the nursing home owned by Vertical Health Services systematically stole potent narcotic pain medications from at least seven different residents, falsifying records to cover their tracks. This heartless act left vulnerable elderly people without their necessary pain relief and exposed a shocking breakdown in the facility’s drug security.
October 17, 2024: Illegal Cover-Up of Narcotic Theft at Nursing Home Owned by Vertical Health Services Endangers Residents
Management at the nursing home owned by Vertical Health Services willfully violated the law by failing to report a suspected drug theft by one of its nurses within the required 24-hour window. This deliberate cover-up shows a shocking disregard for transparency and accountability, putting their own interests ahead of resident safety and the law.
September 20, 2024: Rampant Drug Diversion Scandal at Nursing Home Owned by Vertical Health Services as Nurse Steals from Helpless Residents
The nursing home owned by Vertical Health Services was the scene of a horrifying drug theft scheme, where a licensed nurse was caught stealing narcotic medications from numerous residents. Empty pill cards belonging to the facility’s residents were discovered in the nurse’s car, revealing a deep betrayal of trust and a catastrophic failure to protect the residents’ medication.
September 12, 2024: Corrupt Management at Nursing Home Owned by Vertical Health Services Ignores Legal Duty to Report Drug-Stealing Nurse
After discovering that a nurse was stealing powerful narcotics from residents, the leadership at the nursing home owned by Vertical Health Services decided to break the law and hide the crime from state authorities. This appalling lack of integrity and failure to report demonstrates a corrupt culture that prioritizes secrecy over the well-being of its vulnerable residents.
June 28, 2024: Dangerous Drugging of Defenseless Elderly at Nursing Home Owned by Vertical Health Services Without Medical Justification
The nursing home owned by Vertical Health Services is recklessly administering powerful, mind-altering psychotropic drugs to residents without a valid medical reason. This dangerous practice turns vulnerable elderly into zombies, stripping them of their personality and putting them at risk for devastating side effects.
June 28, 2024: Secretive and Deceptive Staffing Practices at Nursing Home Owned by Vertical Health Services Hide Dangerous Understaffing from Families
The nursing home owned by Vertical Health Services is deliberately concealing its dangerously low staffing levels from residents and their families by failing to post required information. This shameful lack of transparency hides the truth that there aren’t enough caregivers to keep residents safe, clean, or even alive in an emergency.
June 28, 2024: Agonizing Infections and Neglect: Catheter Mismanagement at Nursing Home Owned by Vertical Health Services Puts Residents in Peril
The nursing home owned by Vertical Health Services displays a shocking disregard for basic medical procedures by failing to properly manage urinary catheters, leading to a high risk of painful and life-threatening infections. Staff couldn’t even be bothered to document why a resident had a catheter, showing a terrifying level of incompetence and neglect.
June 28, 2024: Chemical Roulette in Dining Rooms at Nursing Home Owned by Vertical Health Services Threatens Resident Lives
In a shocking display of incompetence, the nursing home owned by Vertical Health Services left dangerous, toxic cleaning chemicals sitting on dining room tables while helpless, and in some cases confused, residents were eating their meals. This reckless endangerment created a constant threat of accidental poisoning and shows a complete disregard for the safety of the elderly.
June 27, 2024: Filthy and Forgotten: Residents at Nursing home owned by Vertical Health Services Denied Basic Hygiene and Forced to Live in Squalor
The nursing home owned by Vertical Health Services allows its most vulnerable residents to languish in filth, with greasy hair and a sickening body odor, because staff can’t be bothered to provide them with a simple shower. Residents reported not being bathed for several weeks, leaving them to feel disgusting, unclean, and utterly abandoned.
June 26, 2024: Heartbreaking Neglect: Elderly Left Filthy and Unbathed for Weeks at Nursing Home Owned by Vertical Health Services
The nursing home owned by Vertical Health Services subjects its residents to the ultimate indignity, leaving them to languish in their own filth for weeks without a shower. Residents are forced to endure strong body odor and greasy, matted hair, feeling disgusting and forgotten by the very people paid to care for them.
June 25, 2024: Lethal Kitchen Negligence at Nursing Home Owned by Vertical Health Services Creates Germ Factory for Elderly
The nursing home owned by Vertical Health Services is risking a massive outbreak of foodborne illness by operating a dishwasher that doesn’t get hot enough to kill deadly bacteria. This gross incompetence means every plate, cup, and utensil could be contaminated, turning every meal into a game of Russian roulette for vulnerable residents.
June 25, 2024: Toxic Chemicals and Unsecured Drugs Create a Death Trap for Residents at Nursing Home Owned by Vertical Health Services
The nursing home owned by Vertical Health Services has turned its dining room into a hazardous waste dump, leaving toxic sanitizing chemicals on tables during meals where confused residents could easily ingest them. On top of that, they allow residents to keep medication unsecured at their bedside, creating a constant risk of accidental overdose or other residents taking the wrong pills.
June 25, 2024: Shameless Violation of Privacy at Nursing Home Owned by Vertical Health Services Leaves Residents Exposed and Humiliated
The nursing home owned by Vertical Health Services has zero respect for its residents’ privacy, plastering their personal medical information in public hallways for all to see. This callous disregard for confidentiality strips the elderly of their dignity, turning their private health struggles into public spectacles.
June 7, 2024: Medical Orders Ignored, Lives Endangered: Gross Incompetence at Nursing Home Owned by Vertical Health Services
The nursing home owned by Vertical Health Services operates with a terrifying level of incompetence, where doctors’ orders are routinely ignored by staff. This includes failing to monitor residents for brain injuries after falls and neglecting to perform essential wound care, putting lives in immediate jeopardy through sheer negligence.
May 21, 2024: Traumatic Brain Injuries Ignored as Nursing Home Owned by Vertical Health Services Fails to Monitor Fallen Residents
The nursing home owned by Vertical Health Services has a horrifying pattern of ignoring residents after they suffer falls, failing to perform the required neurological checks to screen for life-threatening brain injuries. This inexcusable neglect means a serious head trauma could go completely undetected, leading to permanent disability or even death.