Arbor View Nursing and Rehabilitation
6400 The Cedars Court, Cedar Hill, MO 63016
Owned by: Vertical Health Services, LLC
“I am a resident here and this place that is the worst place. Do not send your loved ones here if you not if you care for them.”
– Kendall Huffman –
“My mom was there. She was starved, neglected, abused, and got a very serious case of crusted scabies which they failed to treat.”
Cary Colvin
“My aunt died under their care when she shouldn’t have.”
Stephanie LaCoss
“If I could leave a negative 100 review, I would. Worst place ever.”
Jessika Hayes
About Arbor View Nursing and Rehabilitation
Beneath Arbor View’s soothing name lurks a facility drowning in failure: branded with a humiliating one-star rating by every major review site—mirrored by Medicare—and operating with a reckless 0 % staff vaccination rate that leaves frail elders defenseless. Federal inspectors have already levied $42,000 in fines and uncovered 21 health-code violations, yet the alarms keep sounding. Call bells ring unanswered, medications disappear, and residents are forgotten in soiled beds while management counts profits. Lawsuits pile high, each one describing fresh horrors and a staff so indifferent that loved ones’ final pleas echo unheard through the halls.
Families recount scenes no human should endure: elders tied to chairs, struck, and left to languish without food or water, some deteriorating so badly that death became the facility’s final act of neglect. These are not isolated missteps but a systemic assault on dignity and life itself. If Arbor View has shattered your trust and harmed someone you love, your story can help end this nightmare. Speak out now—because only the light of truth can close the doors on such darkness and protect those still trapped within.
Recent Health Inspection Violations
April 2, 2025: Degrading meals served on disposable plates
Residents are humiliated as staff serve meals on paper and styrofoam dishes, stripping away dignity during mealtime and compromising the quality of their dining experience.
April 2, 2025: Daily bathing schedules ignore resident choices
Staff impose bathing schedules based on their convenience, disregarding the personal preferences of residents, which denies them the right to self-determination.
April 2, 2025: Resident’s hygiene needs ignored, neglected for grooming
Residents are left unshaven and unkempt, with staff failing to provide basic grooming assistance, allowing dignity to erode with every day they go without care.
April 2, 2025: Snack offerings refuse to meet resident needs
Bedtime snacks are not offered effectively, leaving residents too weak or incapable of asking for them, denying them comfort and nourishment that they deeply desire.
April 2, 2025: Food safety ignored in kitchen practices
Food is not stored or prepared safely, with uncovered items and unlabeled foods sitting in unsanitary conditions, risking serious health and hygiene violations.
April 2, 2025: Staff lack adequate qualifications in dietary management
The kitchen is run without a qualified dietitian overseeing meals, leading to nutritional care that’s dangerously inadequate and potentially harmful to resident health.
April 2, 2025: Essential equipment remains in disrepair
Important medical and cleaning equipment is broken or inadequately maintained, creating a hazardous environment and depriving residents of the services they rely on.
April 2, 2025: Residents trapped in unsafe and dirty conditions
Dirty linens and unclean equipment litter the halls, forcing residents to endure squalor while staff neglect their responsibilities, turning the facility into a breeding ground for infection.
April 2, 2025: Mental health care ignored, residents forgotten
Residents with mental health issues are left without proper support or treatment options, enduring emotional turmoil while the facility fails to recognize their unique needs and histories.
April 2, 2025: Staff neglect while providing daily activities
Residents receive minimal engagement as staff disregard their interests and preferences, depriving them of meaningful activities that might enhance their quality of life.
February 6, 2025: Residents left filthy and neglected without showers
Residents go for weeks without proper bathing, forced to live in their own filth, leaving them humiliated, uncomfortable, and at risk for serious skin infections due to neglect and poor staff availability.
February 6, 2025: Disheveled appearance and odor ignored by staff at nursing home owned by Vertical Health Services
Residents are often found with greasy hair and dirty clothes, while staff turn a blind eye to their needs, allowing personal hygiene to deteriorate and robbing them of dignity.
February 6, 2025: Negligent shower schedules lead to missed hygiene opportunities at nursing home owned by Vertical Health Services
The planned shower routine fails to ensure that residents receive timely and necessary personal care, causing missed showers and further neglect of their basic hygiene needs.
February 6, 2025: Staff fail to document showers properly, leading to confusion and neglect at nursing home owned by Vertical Health Services
Shower logs are often incomplete or improperly filled out, allowing staff to overlook residents’ needs, causing them to go days without the essential care they require.
February 6, 2025: Residents embarrassed about body odor due to missed showers at nursing home owned by Vertical Health Services
Residents report feeling ashamed and self-conscious about their body odor because they have not been bathed regularly, directly impacting their mental health and social interactions.
February 6, 2025: Insufficient staff lead to inadequate personal hygiene care at nursing home owned by Vertical Health Services
A severe lack of staff means that residents often miss out on their showers or personal care routines, forcing them to cope with discomfort and indignity.
December 13, 2024: Hot meals served cold, risking health at nursing home owned by Vertical Health Service
Staff failed to keep hot meals above 120°F, delivering cold food to residents, depriving them of proper nutrition and putting their health at risk due to neglect for meal safety.
December 13, 2024: Unappetizing meals lead to resident complaints at nursing home owned by Vertical Health Services
Residents expressed frustration about food being served cold and unattractive, leading to dissatisfaction and loss of appetite, compounding their vulnerabilities.
December 13, 2024: Failure to monitor food temperatures at nursing home owned by Vertical Health Services
The facility had no system to track meal temperatures, resulting in hot food served at unsafe levels, jeopardizing residents’ health and violating basic food safety standards.
December 13, 2024: Unsafe food handling practices observed at nursing home owned by Vertical Health Services
Food was observed being prepared and served without proper hygiene protocols, including uncovered trays being pushed down the hall, risking contamination and infection.
December 13, 2024: Kitchen staff inadequately trained in food safety at nursing home owned by Vertical Health Services
The dietary staff lack sufficient training, leading to serious lapses in food safety and handling, putting residents at risk of foodborne illnesses and neglect.
December 13, 2024: Missing food service policies heighten risks at nursing home owned by Vertical Health Services
The facility could not present any formal food service policies, resulting in chaotic practices that endanger the health and well-being of every resident when it comes to meal service.
August 23, 2024: Staff failure to offer adequate supervision leads to dangerous elopement risk at nursing home owned by Vertical Health Services
The facility failed to adequately supervise a resident, allowing them to leave the premises unsupervised, creating a life-threatening situation when the resident was found outside the building, endangering their safety.
August 23, 2024: Residents’ right to leave revoked without cause at nursing home owned by Vertical Health Services
Residents were unjustly prevented from leaving the facility after being deemed incapable without proper evaluation, violating their rights and causing distress.
August 23, 2024: Medication errors lead to missed doses at nursing home owned by Vertical Health Services
Multiple medication errors were reported, with residents not receiving their prescribed medications on time, risking serious health consequences for those with critical needs.
August 23, 2024: Inadequate personal hygiene care puts residents’ health at risk at nursing home owned by Vertical Health Services
Residents were left without proper bathing and daily hygiene routines, leading to discomfort, poor health, and a significant loss of dignity and respect.
August 23, 2024: Staff fail to ensure safe medication administration, risking residents’ lives at nursing home owned by Vertical Health Services
Failure to follow medication guidelines led to dangerous situations, where staff neglected to check medication orders and administer them safely, endangering residents’ health.